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Lufthansa
17 place

Lufthansa
4.40

Lufthansa
Lufthansa
Commencer l'évaluation: 31 Octobre, 2012
Total de votes: 4 130
Critères évalués: 191 060
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Punctuality of flights and their match with the schedule
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Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Appearance
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Informations de base

Lufthansa
Lufthansais a leading air carrier of Germany, the largest airline company of Europe including such airlines as Swiss International Airlines, Austrian Airlines and others. In total, Lufthansa operates flights to more than 200 destinations. The fleet of the company including subsidiaries consists of about 620 planes, the total traffic according to 2013 report was 104.5 million passengers, which makes this group one of the largest airline companies in the world. Lufthansa is also a co-founder of Star Alliance, the oldest airline alliance in the world created in 1997.
Informations de base
Pays: Allemagne
Année de création: 1926
Code IATA: LH
Code ICAO: DLH
Code numérique: 220
Contacts de la compagnie aérienne
Site officiel: www.lufthansa.com
Adresse:
Numéro de téléphone: +49 (69) 696 46 01
Fax: +49 (69) 696 46 01
Array: [email protected]
Flotte aérienne: Airbus A330-300, Airbus A380-800, Boeing 737-800, Boeing 747-400, Airbus A340-300, Airbus A319-100, Airbus A320-200, Airbus A321-200, Airbus A350-900, Airbus A340-600, Boeing 747-8, Airbus A321-100, Airbus A320neo, Embraer 195, Embraer 190, Bombardier CRJ900

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