Classement de la compagnie aérienne Alitalia / Travelfrom.fr

Classement des compagnies aériennes

105 place

Alitalia

3.86

Alitalia

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Règles de classement

Commencer l'évaluation: 06 Septtembre, 2012

Total de votes: 888

Critères évalués: 37 989

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Informations de base

Alitalia is a national Italian carrier, the largest one in the country. The airline was founded on 16 September 1946 as Alitalia - Italiane Internazionali Aerolinee, and since 27 June 2001 it has been a mamber of Sky Team alliance. In 2009, it merged with Air One, an Italian Airline. The result of the merger, besides the increase in the number of aircrafts, was the increase of the destination numbers in Italy up to 74, and weekly number of flights grew up to 2,500. The flights depart from 6 airports: Rome (Leonardo da Vinci), Milan (Malpensa), Turin, Venice (Marco Polo), Naples (Capodichino) and Catania (Fontanarossa).

Informations de base

Pays:	Italie
Année de création:	1947
Code IATA:	AZ
Code ICAO:	AZA
Code numérique:

Contacts de la compagnie aérienne

Site officiel:	www.alitalia.com
Adresse:
Numéro de téléphone:	+39 (06) 65 62 1
Fax:	+39 (06) 65 62 1
Array:

Flotte aérienne: Embraer ERJ175, Airbus A330-200, Embraer ERJ190, Airbus A320, Airbus A321, Airbus A319, Boeing 777-200 ER

COMMENTAIRES SUR LA COMPAGNIE AÉRIENNE (1)

evelyne LE BIHAN

25 Marss, 2020

Juste scandaleux !!! un problème de bagage non livré a Venise .4 jours sans valise.J`ai payé le transfert j`ai du acheter des affaires de première nécessité et depuis 4 mois factures a l`appui,de nombreux mail avec la compagnie et une lettre recommandé ,aucune nouvelle !!!!!!